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Amazon Connect Customer Profiles


Amazon Connect Customer Profiles is a unified customer profile service that helps businesses centralize customer data from multiple sources to create complete customer profiles. It integrates with various AWS services to collect and manage customer data in real-time, enabling personalized customer experiences and targeted marketing campaigns. Amazon Connect Customer Profiles provides a comprehensive view of customer interactions, preferences, and behaviors, allowing businesses to deliver timely and relevant engagements across channels.

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Key Features:

  • Unified Customer Profile: Consolidate customer data from multiple sources into a single profile.
  • Real-time Data Integration: Integrate with AWS services for real-time data collection and synchronization.
  • Personalization: Deliver personalized customer experiences based on unified profiles.
  • 360-Degree View: Gain insights into customer interactions, preferences, and behaviors.
  • Scalability: Scale to handle large volumes of customer data efficiently.


Our Micromerce integrations enable us to implement all your business processes and individual requirements thanks to customized configurations.However, before you start worrying about which integrations are the right combination for you, take a look at the solution packages that we have already put together for our customers over the years.