Description
Zendesk Sunshine is an open and flexible CRM platform that allows businesses to connect and understand their customer data. It provides a unified view of customer interactions across various channels, enabling personalized customer experiences and efficient workflows. Zendesk Sunshine integrates seamlessly with Zendesk's customer service and engagement products, empowering businesses to build and scale customer relationships effectively.
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Key Features:
- Unified Customer Data: Consolidate customer data from multiple sources into a single platform.
- Flexible Data Model: Customize data fields and objects to fit specific business needs.
- API-First Architecture: Build custom applications and integrations using Sunshine's API.
- Scalable and Secure: Handle large volumes of data securely with built-in compliance and security features.
- Analytics and Insights: Gain actionable insights with powerful analytics and reporting capabilities.
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Our Micromerce integrations enable us to implement all your business processes and individual requirements thanks to customized configurations.However, before you start worrying about which integrations are the right combination for you, take a look at the solution packages that we have already put together for our customers over the years.